tapwin app Terms & Conditions

To register and use tapwin app, you must meet the following eligibility requirements at all times:

• You must be at least 21 years of age. This minimum age requirement is non-negotiable and applies to all players regardless of location within the Philippines.
• You must be physically located in the Philippines at the time of registration and use.
• You must provide accurate, complete, and current personal information during registration, including your legal full name, date of birth, and valid contact details.
• You must not already hold an existing tapwin app account. Multiple accounts by the same individual are prohibited.
• You must not be self-excluded or banned from the platform under any prior agreement.

tapwin app reserves the right to request identity verification documents at any point. Failure to provide adequate verification may result in account suspension and withholding of withdrawal requests until documentation is satisfactorily provided.

Registration on tapwin app constitutes your acceptance of these Terms and Conditions in their entirety. If any information provided during registration is later found to be false, tapwin app may close the account and withhold any balance pending investigation.

Your tapwin app account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your login credentials, including your password and OTP codes.

• Do not share your password or OTP with any other person, including tapwin app support staff. We will never ask for your password.
• Do not allow any other person to access or use your account. Each account is for the registered holder only.
• You must notify tapwin app immediately if you suspect unauthorised access to your account.
• tapwin app is not liable for losses resulting from a player's failure to protect their own login credentials.

tapwin app employs SSL encryption and OTP-based login verification as security measures. However, account security also depends on responsible behaviour on the part of the account holder. Using strong, unique passwords and keeping your registered mobile number secure are part of your responsibility as a player.

All financial transactions on tapwin app are conducted in Philippine Peso (₱). The following rules apply to deposits and withdrawals:

• Deposits must be made from Philippine bank accounts or supported local e-wallets registered in your own name. Third-party deposits are not accepted.
• Credit cards and cryptocurrency are not accepted as deposit or payment methods on tapwin app.
• Withdrawals can only be processed to Philippine bank accounts or supported e-wallets that match the name and details of the verified account holder.
• KYC (Know Your Customer) verification must be completed before the first withdrawal is processed. This includes submitting a valid Philippine government-issued ID.
• Withdrawal requests are reviewed and processed within the timeframes stated in the Withdrawal section of the platform. Processing times depend on the channel selected and may vary.
• tapwin app reserves the right to request additional documentation for any deposit or withdrawal transaction as part of anti-fraud and account security procedures.

Any deposits made using invalid methods or from third-party accounts may be returned, less any bank charges incurred, and the account may be reviewed for compliance with these terms.

tapwin app offers slots, live casino games, eBingo, sports betting, table games, and video poker. All games are made available for entertainment purposes only. The following rules apply to game play:

• Game outcomes are determined by certified random number generation systems or live event results, as applicable. tapwin app does not manipulate outcomes.
• Players must not use any software, strategy, or method designed to exploit technical errors, bugs, or glitches for financial gain. Any winnings derived from such exploitation may be voided.
• Collusion between players, match-fixing, or any form of coordinated abuse of the platform is strictly prohibited.
• tapwin app reserves the right to void bets or game results where there is evidence of system errors, data corruption, or fraudulent activity affecting the outcome.
• For sports betting, bets are subject to the specific rules for each sport and market, including settlement rules for postponed, abandoned, or cancelled events.

If you encounter a technical issue during a game session – such as a disconnection mid-game – tapwin app's systems record your last valid game state. Contact support through the platform with your game reference for assistance. tapwin app's determination of the correct outcome in disputed sessions is final.

tapwin app may offer promotions, bonuses, or other incentives to players from time to time. The following general rules apply to all promotional offers:

• Each promotion is subject to its own specific terms, including eligibility requirements, validity period, minimum deposit amounts, and wagering conditions. These will be stated at the time the promotion is offered.
• Bonuses are credited to eligible accounts only. tapwin app does not guarantee the availability of any specific promotion at any given time.
• Misuse of promotions – including creating multiple accounts to claim an offer more than once, or providing false information to qualify – will result in forfeiture of the bonus and may lead to account suspension.
• tapwin app reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

No specific bonus percentages, amounts, or wagering requirements are guaranteed or implied by these general terms. Always check the current terms associated with any active promotion before participating.

tapwin app is committed to responsible gaming and recognises that problem gambling is a real concern. We take the following approach:

• The platform is strictly for players aged 21 and above. Age verification is part of the KYC process.
• tapwin app does not promote gaming as a reliable source of income or encourage players to bet beyond their financial means.
• Players can access self-management tools through the platform, including options to set deposit limits or request self-exclusion periods.
• If you feel your gaming activity is becoming problematic, tapwin app encourages you to use available tools or seek professional support.

For full details on responsible gaming tools and resources available on tapwin app, visit our Responsible Gaming page. Responsible gaming is a shared responsibility between the platform and its players.

tapwin app reserves the right to suspend, restrict, or permanently close any account in the following circumstances:

• Provision of false, inaccurate, or misleading registration or KYC information.
• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or use of the platform for any illegal purpose.
• Failure to complete required KYC verification within a reasonable period when requested.
• Evidence of multiple account registration by the same individual.
• Abusive, threatening, or disruptive behaviour directed at platform staff or other users.

If an account is closed due to a breach of these terms, tapwin app may withhold account balances pending investigation. Where no breach is confirmed, remaining balances will be returned to the account holder via the original deposit channel, subject to standard verification procedures.

Players may also request voluntary account closure at any time by contacting tapwin app support. Voluntary closure requests are subject to the settlement of any open bets or pending transactions.

tapwin app collects and processes personal information in accordance with our Privacy Policy. By registering, you consent to the collection and use of your personal data as described in that document.

Personal data collected during registration, KYC verification, and platform use is handled securely and used for the purposes of account management, identity verification, payment processing, and compliance with applicable obligations. tapwin app does not sell your personal data to third parties for marketing purposes.

tapwin app provides the platform on an "as is" and "as available" basis. While we work to maintain a reliable and consistent experience, we do not warrant that the platform will be uninterrupted, error-free, or free from technical issues at all times.

• tapwin app is not liable for any financial loss arising from technical failures, internet outages, or circumstances beyond our reasonable control.
• tapwin app is not liable for any indirect, consequential, or speculative losses claimed by players.
• Our total liability to any player for any claim arising from use of the platform is limited to the balance held in their tapwin app account at the time of the relevant event.

Nothing in these terms excludes or limits liability for fraud or any other matter that cannot be excluded by law.

tapwin app may update or amend these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly.

Continued use of the tapwin app platform after any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes. Significant changes that materially affect player rights may be communicated through the platform at tapwin app's discretion.

If you have questions about these terms, please contact tapwin app support through the help section after logging in to your account.